Shipping policy

Shipping Policy

Last Updated: August 12, 2026

Thank you for choosing Elvorau.

1. Order Processing Time

Orders are processed after payment confirmation.

Processing time may vary depending on product availability and order volume.

2. Shipping Time

Estimated delivery time:

20-40 business days

Please note that delivery times may vary due to:

  • Customs clearance procedures

  • Local postal delays

  • Weather conditions

  • Holidays

  • Other circumstances beyond our control

3. Tracking Information

Once your order has been shipped, tracking information will be provided when available.

Customers may use the tracking information to monitor shipment progress.

4. Customs and Import Duties

Customers are responsible for any customs fees, taxes, or import charges that may apply according to their local regulations.

5. Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us:

Email: mariamlaird18@outlook.com

We will assist you in checking the shipment status.

6. Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are correct before completing checkout.

Elvorau is not responsible for delays or failed delivery caused by incorrect address information.