Shipping policy
Shipping Policy
Last Updated: August 12, 2026
Thank you for choosing Elvorau.
1. Order Processing Time
Orders are processed after payment confirmation.
Processing time may vary depending on product availability and order volume.
2. Shipping Time
Estimated delivery time:
20-40 business days
Please note that delivery times may vary due to:
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Customs clearance procedures
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Local postal delays
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Weather conditions
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Holidays
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Other circumstances beyond our control
3. Tracking Information
Once your order has been shipped, tracking information will be provided when available.
Customers may use the tracking information to monitor shipment progress.
4. Customs and Import Duties
Customers are responsible for any customs fees, taxes, or import charges that may apply according to their local regulations.
5. Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us:
Email: mariamlaird18@outlook.com
We will assist you in checking the shipment status.
6. Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are correct before completing checkout.
Elvorau is not responsible for delays or failed delivery caused by incorrect address information.